Highly driven, tech-savvy, professional with diverse administrative and technical experience.
Creative problem-solver and born innovator with a desire to streamline, improve, refine, and perfect.
High standards and attention to detailin deadline-driven environments.
Committed to helping The Trevor Project fulfill its mission of ending suicide among LGBTQ youth.
May ‘23 - CurrentA.S. Design & Digital Media
User Interface & Web Design Certificate
Graphic Design Certificate
Web & Mobile Design • Graphic Design
Media Law & Ethics • User Experience Design
Dean’s List of Honor Students
Phi Theta Kappa Honor Society
Computer & Information Science
2012 - 2013Professional Photography
2010 - 2011Foundations of User Experience Design
Start the UX Design Process
Foundations of Project Management
Project Initiation
User Experience Design
June ‘22Cybersecurity Awareness
April ‘21Fine-tuned internal operations and transaction management processes, including email templates, automation, and database management.
Feb ‘21 - June ‘22Professional Manager of real estate transactions for RE professionals with high-level organization and stringent legal diligence, overseeing all contracts and timelines for 60+ simultaneous escrows.
June ‘17 - Feb ‘21Pioneered the Transaction Coordination department and played a pivotal role in developing internal procedures and provided high-level professional assistance.
July ‘14 - June ‘17Shop Manager responsible for managing shop inventory, overseeing daily logbooks, ordering supplies, daily bank deposits, and disciplinary actions.
Dec '12 - July '14Kept a same-day turnaround for more than 90% of all service repairs with a 2-day maximum, servicing up to 40 computers a week while maintaining high customer satisfaction.
Oct '11 - Dec '12Provided Agent Training and Support for machines with various issues and contacted dissatisfied customers to help resolve any customer service or repair issues.
May '10 - Oct '11Provided over-the-phone technical support and helped facilitate customer understanding of Apple products.
June '07 - May '10
